How It Works
Print the label
When you generate a product label in Avstarna, a unique QR code is automatically embedded. Each label type — product label, box group, mixed-content box, or white-label product — gets its own distinct URL encoded in the QR code.
Attach the label
Apply the label to the product, box, or pallet as part of your normal packing and dispatch process.
Scan the QR code
Anyone with a smartphone camera can scan the QR code. No Avstarna account is needed. The scan opens a public, mobile-friendly page directly in the browser.
What the Track & Trace Page Shows
Every Track & Trace page surfaces the most important information a consumer or supply chain partner needs:- Product name and description — clearly identifies the product and variant
- Manufacturer — the company that produced the item
- EG registry number — the manufacturer’s official registry identifier
- Expiration date — the product’s use-by or best-before date
- Barcode — the product barcode for downstream system lookups
- LOT number — the production batch this unit belongs to, enabling full traceability back to the production run
Label Types and Their Public URLs
Avstarna supports four label types, each with its own public Track & Trace URL structure:| Label Type | Public URL Pattern |
|---|---|
| Product label | /[lang]/track-trace/product-label/[labelProductId] |
| Box group | /[lang]/track-trace/box-group/[labelBoxId] |
| Mixed-content box | /[lang]/track-trace/box-mix/[labelBoxId] |
| White-label product | /[lang]/track-trace/white-label/[labelProductId] |
[lang] segment reflects the language of the page, so international customers see content in their preferred language where supported.
All Track & Trace URLs are fully public. Anyone with the URL or QR code can access the page — no Avstarna account or password is needed.
Why Track & Trace Builds Consumer Trust
Transparency is increasingly important to consumers and retail partners. When you ship products with scannable QR codes that lead to real, detailed traceability data, you demonstrate accountability and openness. This is especially valuable for:- Retailers and distributors who need to verify product provenance quickly during goods receipt
- End consumers who want to confirm allergen information before eating a product
- Auditors and inspectors who require rapid access to production and compliance records
- Recall scenarios where you need to communicate quickly and clearly about specific LOT numbers
Frequently Asked Questions
Does the consumer need to create an account to view the Track & Trace page?
Does the consumer need to create an account to view the Track & Trace page?
No. All Track & Trace pages are publicly accessible. Anyone with a smartphone can scan the QR code and view the information instantly.
Can I use Track & Trace for mixed boxes containing multiple products?
Can I use Track & Trace for mixed boxes containing multiple products?
Yes. The box-mix label type is specifically designed for boxes containing different products. Scanning the QR code on a mixed-content box shows traceability information for the box as a whole.
Is the Track & Trace page available in multiple languages?
Is the Track & Trace page available in multiple languages?
Yes. The language is determined by the
[lang] segment in the URL, allowing you to support customers in different regions.How do I generate labels with QR codes?
How do I generate labels with QR codes?
Labels are created through Avstarna’s label printing workflow. Once a label is generated and printed, the QR code is ready to scan. See the label printing guide for step-by-step instructions.